PrinciplesThe rules we work by
Principles
Senior people who have done this work inside some of the world’s most demanding organizations, and now do it inside yours.
PrinciplesThe rules we hold ourselves to
How we work.
- Evidence, not interviews
- Every finding has a count, the evidence and an owner
- AI proposes; your people decide
- Your data stays home
- No data? We create it
- No one is scored individually
- We report what the client measured, and label what we modelled
- We stay until the change holds
ResearchHow we test our methods before client work
We test our methods in the open.
We benchmark our methods on public, citable process datasets, such as the BPI Challenge 2020 travel-permit log, before we use them on yours.